Essentials of Organizational Behavior, 14/e

Implementing Diversity Management Strategies

As we mentioned before, discrimination—for any reason—leads to increased turnover, which is detrimental to organizational performance. While a better representation of all racial groups in organizations remains a goal, an individual of minority status is much less likely to leave the organization if there is a feeling of inclusiveness, known as a positive diversity climate.76 Although the reasons aren’t completely understood, a positive climate for diversity can also lead to increased sales, suggesting there are organizational performance gains associated with reducing racial and ethnic discrimination.77

Positive diversity climate

In an organization, an environment of inclusiveness and an acceptance ...