Essentials of Organizational Behavior, 14/e

Job Attitudes

We have thousands of attitudes, but OB focuses on a very limited number that form positive or negative evaluations employees hold about their work environments. Much of the research has looked at three attitudes: job satisfaction, job involvement, and organizational commitment.7 Other important attitudes include perceived organizational support and employee engagement.

Job Satisfaction and Job Involvement

When people speak of employee attitudes, they usually mean job satisfaction, a positive feeling about a job resulting from an evaluation of its characteristics. A person with high job satisfaction holds positive feelings about the work, while a person with low satisfaction holds negative feelings. Because OB researchers give job ...