Motivating by Job Design: The Job Characteristics Model (JCM)
The way work is structured has a bigger impact on an individual’s motivation than how it might first appear. Job design suggests that the way elements in a job are organized can influence employee effort, and the model discussed next can serve as a framework to identify opportunities for changes to those elements. Developed by J. Richard Hackman and Greg Oldham, the job characteristics model (JCM) describes jobs in terms of five core job dimensions:1
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