Types of Teams
Teams can make products, provide services, negotiate deals, coordinate projects, offer advice, and make decisions.4 In this section, we first describe four common types of teams in organizations: problem-solving teams, self-managed work teams, cross-functional teams, and virtual teams (see Exhibit 10-2). Then we will discuss multiteam systems, which utilize a “team of teams” and are becoming increasingly widespread as work increases in complexity.
Exhibit 10-2
Four Types of Teams
Problem-Solving Teams
Quality-control teams have been in use for many years. Originally seen most often in manufacturing ...
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