Types of Teams

Teams can make products, provide services, negotiate deals, coordinate projects, offer advice, and make decisions.4 In this section, we first describe four common types of teams in organizations: problem-solving teams, self-managed work teams, cross-functional teams, and virtual teams (see Exhibit 10-2). Then we will discuss multiteam systems, which utilize a “team of teams” and are becoming increasingly widespread as work increases in complexity.

An illustration shows four types of teams in Organizations, with a specific diagram to represent each type of team.

Exhibit 10-2

Four Types of Teams

Problem-Solving Teams

Quality-control teams have been in use for many years. Originally seen most often in manufacturing ...

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