Evolutionary Computation with Intelligent Systems

15 Role of Servitization in Society 5.0

Rahul Gupta, Vishal Kamra, and S. K. Roy

10.1201/9781003158165-15

CONTENTS

15.1 Introduction

15.2 Review of the Literature

15.3 Shift to Servitization

15.4 Technology

15.4.1 PR Actioners for Servitization

15.5 Servitization Drivers and Models

15.5.1 Servitization Model

15.5.2 Incremental Servitization

15.6 Reducing Barriers

15.6.1 Ownership Barriers

15.6.2 Operational Barrier

15.6.3 Risk Barrier

15.7 Conclusion

References

15.1 Introduction

High-tech machineries, complex restructuring, and Internet services have changed customers’ expectations and stresses upon service supports from manufacturers. In this dynamic business environment manufacturing businesses are reinventing their business models. Manufacturers ...