November 2025
Intermediate to advanced
225 pages
5h 50m
English
book
Exam Ref AI-900 Microsoft Azure AI Fundamentals, 2nd Edition
by Julian Sharp, Francesco Esposito, Stefano Costanzo, Martina D'Antoni
Content preview from Exam Ref AI-900 Microsoft Azure AI Fundamentals, 2nd Edition
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Chapter 5
Describe features of generative AI workloads on Azure
Organizations need to be contactable by their customers over multiple communications channels: email, web chat, telephone, chat, and a range of social media platforms, such as Teams, Reddit, Instagram, and Facebook. In return, organizations need to respond consistently in the same manner no matter which channel a customer decides to use.
Plus, customers are becoming more demanding. They require 24/7 responses, responses that are tailored to their behaviors and characteristics, and responses to more and more complex requests.
While conversational AI is the use of AI-powered agents, known as bots, to respond to human questions and requests in an intelligent way, generative AI extends ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.