Organizational Structure, Culture, and Climate

Our focus now turns to understanding the context in which internal relations are managed in terms of organizations themselves, including environment, organizational structure, culture, and communication climate. Each of these factors has immeasurable impact on internal communication. This chapter continues the discussion of organizational culture that began in Chapter 3 (ethics) and continues the discussion of the valuable role of leadership in an organization. Yet, here we offer more explanation of how internal factors, such as organizational structure, can effect communication flow as well as understanding external factors that can also shape internal communication.

Socioeconomic Context ...

Get Excellence in Internal Communication Management now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.