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Engagement at 3M: A Case Study

Karen B. Paul and Cindy L. Johnson

In tough times, companies increasingly focus on the need to cut costs and be efficient. The goal is to get more done with less. Yet what if instead of cutting programs or focusing on which HR processes could be streamlined and enhanced for better efficiency, HR professionals focused on just optimizing across their entire function? This is essentially the idea behind integrated talent solutions at 3M, a global technology company, which seeks improvement in integration across its HR processes.

Although the idea of integrated talent solutions is relatively simple, its execution is anything but easy. Instead of deliverables from each HR function, the goal becomes delivering integrated ...

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