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Creating an Effective Appraisal System

Edward E. Lawler III

The existence of an effective performance management system is often the major differentiator between organizations that produce adequate results and those that excel. Without a focus on performance management at all levels of an organization, it is hard to see how an organization can find a talent-based competitive advantage.

It is far from easy to get performance management right in an organization. The corporate world is littered with companies whose employees never receive an effective performance appraisal. People at all organizational levels go through the motions of formulaic performance appraisals with astonishing insincerity and have little to show for it. There also are ...

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