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Executive's Guide to IT Governance: Improving Systems Processes with Service Management, COBIT, and ITIL

by Robert R. Moeller

February 2013

Intermediate to advanced

395 pages

13h 56m

English

Wiley

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SARBANES-OXLEY ACTOTHER SOx RULES—TITLE II: AUDITOR INDEPENDENCESOx TITLE III: CORPORATE RESPONSIBILITYTITLE IV: ENHANCED FINANCIAL DISCLOSURESWHAT IS IT GOVERNANCE?NOTES
THE ROAD TO EFFECTIVE GRC PRINCIPLESIMPORTANCE OF GRC GOVERNANCERISK MANAGEMENT COMPONENT OF GRCGRC AND ENTERPRISE COMPLIANCEIMPORTANCE OF EFFECTIVE GRC PRACTICES AND PRINCIPLES

IMPORTANCE OF EFFECTIVE INTERNAL CONTROLS AND COSOCOSO INTERNAL CONTROL SYSTEMS MONITORING GUIDANCEWRAPPING IT UP: IMPORTANCE OF COSO INTERNAL CONTROLSNOTES
AN EXECUTIVE’S INTRODUCTION TO COBITTHE COBIT FRAMEWORK AND ITS DRIVERSCOBIT PRINCIPLE 1: ESTABLISH AN INTEGRATED IT ARCHITECTURE FRAMEWORKCOBIT PRINCIPLE 2: STAKEHOLDER VALUE DRIVERSCOBIT PRINCIPLE 3: FOCUS ON BUSINESS CONTEXTCOBIT PRINCIPLE 4: GOVERNANCE AND RISK MANAGEMENT ENABLERSCOBIT PRINCIPLE 5: GOVERNANCE AND MANAGEMENT PERFORMANCE MEASUREMENT STRUCTURESPUTTING IT TOGETHER: MATCHING COBIT PROCESSES AND IT GOALSUSING COBIT IN A SOx ENVIRONMENTCOBIT IN PERSPECTIVENOTES
ITIL FUNDAMENTALSITIL SERVICE STRATEGY COMPONENTSITIL SERVICE DESIGNITIL SERVICE TRANSITION MANAGEMENT PROCESSESITIL SERVICE OPERATION PROCESSESIT GOVERNANCE AND ITIL SERVICE DELIVERY BEST PRACTICESNOTE
ISO STANDARDS BACKGROUNDISO 9000 QUALITY MANAGEMENT STANDARDSISO IT SECURITY STANDARDS: ISO 27002 AND 27001ISO 38500 IT GOVERNANCE STANDARDNOTES
RISK MANAGEMENT FUNDAMENTALSCOSO ERM DEFINITIONS AND OBJECTIVES: A PORTFOLIO VIEW OF RISKCOSO ERM FRAMEWORKOTHER DIMENSIONS OF THE COSO ERM FRAMEWORKTHE OCEG GRC “RED BOOK,” RISK MANAGEMENT, AND IT GOVERNANCENOTES
UNDERSTANDING CLOUD COMPUTINGIT SYSTEMS AND STORAGE MANAGEMENT VIRTUALIZATIONSMARTPHONE AND HANDHELD IT DEVICE GOVERNANCE ISSUESNOTE
IMPORTANCE OF AN EFFECTIVE IT SECURITY ENVIRONMENTENTERPRISE IT SECURITY PRINCIPLES: GENERALLY ACCEPTED SECURITY STANDARDSIMPORTANCE OF AN EFFECTIVE, ENTERPRISE-WIDE SECURITY STRATEGYIT CONTINUITY PLANNINGTHE BUSINESS CONTINUITY PLAN AND IT GOVERNANCENOTES
PCI DSS BACKGROUND AND STANDARDSGRAMM-LEACH-BLILEY ACT IT GOVERNANCE RULESHIPAA: HEALTH CARE AND MUCH MORENOTES
IMPORTANCE OF IT SERVICE CATALOGSROLE OF A SERVICE CATALOG IN THE IT SERVICE PROVIDER ORGANIZATIONAN IT SERVICE CATALOG’S CONTENT AND FEATURESIT SERVICE CATALOG MANAGEMENT
SOA APPLICATIONS AND SERVICE-DRIVEN IT APPLICATIONSSOA GOVERNANCE, INTERNAL CONTROL ISSUES, AND RISKSPLANNING AND BUILDING AN SOA IMPLEMENTATION BLUEPRINTSOA AND IT GOVERNANCENOTES
IT CONFIGURATION MANAGEMENT CONCEPTSITIL BEST PRACTICES FOR IT CONFIGURATION MANAGEMENTTHE CONFIGURATION MANAGEMENT DATABASE: AN OFTEN DIFFICULT CONCEPTESTABLISHING AN ENTERPRISE CMDBIT PORTFOLIO MANAGEMENT
THE SYSTEMS DEVELOPMENT LIFE CYCLE: A BASIC APPLICATION DEVELOPMENT TECHNIQUEIT RAPID DEVELOPMENT PROCESSES: PROTOTYPINGENTERPRISE RESOURCE PLANNING AND IT GOVERNANCE PROCESSES
THE PROJECT MANAGEMENT PROCESSPMBOK STANDARDSANOTHER PROJECT MANAGEMENT STANDARD: PRINCE2IT SYSTEMS PORTFOLIO AND PROGRAM MANAGEMENTTHE PROGRAM MANAGEMENT OFFICE (PMO), A STRONG GOVERNANCE RESOURCEPROJECT MANAGEMENT, THE PMO, AND IT GOVERNANCENOTE
ITIL SERVICE MANAGEMENT BEST PRACTICES AND THE ITSMFOPEN COMPLIANCE AND ETHICS GROUP (OCEG) STANDARDSVAL IT: ENHANCING THE VALUE OF IT INVESTMENTSNOTES
ECM CHARACTERISTICS AND KEY COMPONENTS IN THE ENTERPRISE TODAYECM PROCESSES AND IT GOVERNANCECREATING AN EFFECTIVE ECM ENVIRONMENT IN THE ENTERPRISE
INTERNAL AUDITING HISTORY AND BACKGROUNDINTERNAL AUDITING AND THE IT AUDITORINTERNAL AUDIT’S IT GOVERNANCE ACTIVITIES AND RESPONSIBILITIESINTERNAL AUDIT IT GOVERNANCE STANDARDSINTERNAL AUDIT IT GOVERNANCE PROCEDURESNOTE
IMPORTANCE OF MISSION STATEMENTSENTERPRISE CODES OF CONDUCTWHISTLEBLOWER AND HOTLINE FUNCTIONSLAUNCHING AN ETHICS PROGRAM AND IMPROVING ENTERPRISE GOVERNANCE PRACTICESNOTE
WHAT IS SOCIAL MEDIA COMPUTING?SOCIAL MEDIA EXAMPLESENTERPRISE SOCIAL MEDIA COMPUTING RISKS AND VULNERABILITIESSOCIAL MEDIA POLICIESNOTES
THE ENTERPRISE AUDIT COMMITTEE AND IT GOVERNANCEAUDIT COMMITTEE IT GOVERNANCE RESPONSIBILITIESAUDIT COMMITTEE BRIEFINGS AND IT GOVERNANCE ISSUES

Content preview from Executive's Guide to IT Governance: Improving Systems Processes with Service Management, COBIT, and ITIL

Index

Application portfolios, IT portfolio management

Application systems development

enterprise resource planning (ERP) systems

ERP systems

rapid application development (RAD)

systems development life-cycle (SDLC) processes

AS5, risk-based approaches

AS5 rules, Section 404 internal controls assessments

Assignment of authority and responsibility, COSO control environment components

Audit committee internal control issues, IT governance

Audit committees

IT governance responsibilities

SOx rules

Audit evidence classifications, internal audit processes

Auditor Independence, Sarbanes-Oxley Act (SOx)

Availability management, ITIL service strategy processes

Basic accounting cycles, Section 404 internal controls assessments

Benchmarking, internal control evaluation processes

Best practices standards for IT service support

Board of directors and audit committee

COSO control environment components

IT governance

Business Continuity Plan (BCP) Life Cycle, IT governance

Business continuity planning (BCP)

BCP standards

disaster recovery planning

IT governance

IT security practices

Business continuity planning (BCP) standards

Business performance, IT Governance Concepts

Capacity management, ITIL service strategy processes

CEO financial report certification

criminal penalties

officer disclosure sign-off

Sarbanes-Oxley Act (SOx)

Change management processes, IT governance

Charging for IT services, ITIL financial management

Client-server systems applications development

Cloud computing application ...

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