CHAPTER FOUR

Informal Training Ideas

10 Steps to Be a Successful Manager lends itself well for use with a variety of training and development formats. In this chapter, I'll share several informal training ideas. Truth be told, these ideas are my favorites. As I mentioned in chapter 1, I believe that creating stimulating conversations and getting people to try techniques using real-world situations are the most powerful ways to improve application and habituation.

After training for 25 years, and being certified in more programs than I can count using both hands, I've come to believe that informal training is best. The conversations tend to be more authentic, the agenda less mechanistic and controlled, and the atmosphere more personal and fun. ...

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