Failure to Communicate: How Conversations Go Wrong and What You Can Do to Right Them

NOTES

Chapter 1

1

Names and identifying details have been changed.

Chapter 2

1

Justice Potter Stewart, in obscenity case of Jacobellis v. Ohio, 378 U.S. 184 (1964). Stewart wrote that “hard-core pornography” was hard to define, but that “I know it when I see it.” He later recanted this view in Miller v. California, 413 U.S. 15 (1973), in which he accepted that his prior view was simply untenable.

Chapter 4

1

Joan Didion, “On Self-Respect,” in Slouching Towards Bethlehem (New York: Farrar, Straus and Giroux, 1968), 142–148.

2

Andrea Estes, “Postgame Staffing Occupies Officials,” Boston Globe, February 4, 2004.

3

Ken Auletta, “Beauty and the Beast,” New Yorker, December 16, 2002, 64–81.

Chapter 6

1

M. Lombardo and C. McCauley, ...