1. Smith, A., and M. Anderson. 2016. “Online Shopping and E-Commerce.” Pew Research Center,

2. Mims, C. September 20, 2018. “The Prime Effect: How Amazon’s Two-Day Shipping Is Disrupting Retail. The Quest to Offer Fast, Free Delivery has Triggered an Arms Race Among the Largest Retailers. The Wall Street Journal,

3. Bell, D., S. Gallino, and A. Moreno-Garcia. 2014. “How to Win in an Omnichannel World.” MIT Sloan Management Review 56, no.1.

4. New York Times. October 2012. “The Story of ...

Get Fast Fulfillment now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.