Fearless Performance Reviews: Coaching Conversations that Turn Every Employee into a Star Player

CHAPTER9WHERE IT ALL LEADS

If you can learn a simple trick, Scout, you’ll get along a lot better with all kinds of folks. You never really understand a person until you consider things from his point of view, until you climb inside of his skin and walk around in it.

—Atticus Finch in To Kill a Mockingbird (1962) by Harper Lee

Let’s return to Figure 2.2 and quickly review how values, assumptions, and enacting behaviors work in concert to create the outcomes and consequences at the very top of the my-way mindset model. The values drive the assumptions, and together they emerge as a suite of enacting behaviors that lead to a set of outcomes that are profoundly different from those of the collaborative mindset depicted in Figure 5.1. With the ...