Chapter 9. Five Key Principles Self-Diagnostic and CPM Research Resources
Accept the challenges so that you can feel the exhilaration of victory. | ||
| --GEORGE S. PATTON | ||
Case study companies in this book have included recipients of these awards:
U.S. President’s National Malcolm Baldrige Quality Award
Governor’s Sterling Award for Excellence (based on Baldrige Criteria)
Deming Quality Award
American Quality and Productivity Center (APQC) Best Practice Partner Award
Kaplan and Norton Global Balanced Scorecard Hall of Fame Award
Wall Street Journal Ranked “Top 20 Most Improved Company in Shareholder Value Creation”
Fortune “100 Best Companies to Work For”
This chapter provides you with a diagnostic tool to conduct a self-assessment and baseline where you are in your corporate performance management (CPM) best practice journey and a value-added, very selective CPM resource reference list for continuous learning.
Pleasure in the job puts perfection in the work. | ||
| --ARISTOTLE | ||
CPM Diagnostic: Three Easy Steps
The three-step CPM diagnostic will enable you to conduct a self-assessment of your CPM program.
Score your CPM program against best practices in this book.
Create a gap analysis to identify your highest-impact improvement opportunities.
Develop and deploy your action plan to close the gaps.
Step 1: Score Your CPM Program against Best Practices
Exhibit 9.1 presents the best practices for Principle 1, Establish ...
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