October 2010
Intermediate to advanced
26 pages
28m
English

How McDonald's Got Its Groove Back
McDonald’s comeback offers lessons for leaders everywhere in focusing on what their customers really want.
New Word CityISBN: 978-0-13-705582-1$2.99

Undoing Home Depot's Demolition
To turn Home Depot around, Frank Blake re-stoked employee morale, zeroed in on customer needs, and focused on the core business.
New Word CityISBN: 978-0-13-705583-8$2.99

How Zappos ...
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