July 2010
Intermediate to advanced
320 pages
7h 49m
English
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IVR menu definitions
The following XML defines an IVR menu named "demo_ivr".
<menu name="demo_ivr" greet-long="phrase:demo_ivr_main_menu" greet-short="phrase:demo_ivr_main_menu_short" invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav" exit-sound="voicemail/vm-goodbye.wav" timeout="10000" inter-digit-timeout="2000" max-failures="3" max-timeouts="3" digit-len="4">
We'll use this menu's name later when we route calls to the IVR from the Dialplan. Following the name, various XML attributes specify how the IVR will behave. The following options are available when defining an IVR's options:
greet-long
The greet-long attribute specifies the initial greeting that is played when a caller reaches the IVR. This is different from the greet-short sound file ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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