Improving Mentoring and Coaching Skills
Learning Objective 2
List and discuss the four steps in effectively coaching an employee.
Supporting employees’ career-development needs invariably requires tapping the manager’s training and mentoring skills. Coaching means educating, instructing, and training subordinates. Mentoring means advising, counseling, and guiding. Coaching focuses on teaching shorter-term job-related skills. Mentoring focuses on helping employees navigate longer-term career-type hazards. Supervisors have always coached and mentored employees. But with more managers leading highly trained employees and self-managing teams, supporting, coaching, and mentoring are fast replacing giving orders for getting things done. The Management ...
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