What Is Management?
1-2 Define management.
Simply speaking, management is what managers do. But that simple statement doesn’t tell us much. A better explanation is that management is the process of getting things done, effectively and efficiently, with and through other people. We need to look closer at some key words in this definition.
A process refers to a set of ongoing and interrelated activities. In our definition of management, it refers to the primary activities or functions that managers perform—functions that we’ll discuss in more detail in the next section.
Talk about an interesting way to be efficient!
ROWE—or results-only work environment—was a radical experiment tried at Best Buy headquarters. In this flexible work program, employees ...
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