Fundamentals of Management, 11/e

3 How Do Managers Select Job Applicants?

Once the recruiting effort has developed a pool of applicants, the next step in the HRM process is to determine who is best qualified for the job. In essence, then, the selection process is a prediction exercise: It seeks to predict which applicants will be “successful” if hired; that is, who will perform well on the criteria the organization uses to evaluate its employees. In filling a network administrator position, for example, the selection process should be able to predict which applicants will be capable of properly installing, debugging, managing, and updating the organization’s computer network. For a position as a sales representative, it should predict which applicants will be successful at ...