April 2015
Beginner
480 pages
107h 32m
English
The comparing step determines the variation between actual performance and the standard. Although some variation in performance can be expected in all activities, it’s critical to determine an acceptable range of variation (see Exhibit 15–3). Deviations outside this range need attention. Let’s work through an example.
Acceptable Range of Variation
Chris Tanner is a sales manager for Green Earth Gardening Supply, a distributor of specialty plants and seeds in the Pacific Northwest. Chris prepares a report during the first week of each ...