Some of you have probably experienced a point in your career when your candor and honesty are no longer appreciated in your organization. I had reached that point at Perrier Group of America when I met Sean Ryan.

It was the mid-1990s, and our CEO brought Sean in as a consultant to help spark a turnaround at our organization. I was a regional training director at Perrier and was instantly impressed with Sean and his ideas. He had an absolute belief in the work and in people’s ability to do the work.

Many of Sean’s ideas at the time would evolve into the Strategy-Execution-Results (SXR) process that you will read about in this book. The upshot is we were targeting work that would result in the organization’s communicating better, having ...

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