Chapter 1. Introduction to Artificial Intelligence
In the future, AI will be diffused into every aspect of the economy.
Nils J. Nilsson, founding researcher, Artificial Intelligence & Computer Science, Stanford University
Beyond the buzzwords, media coverage, and hype, artificial intelligence techniques are becoming a fundamental business growth component across a wide range of industries. And while the various terms (algorithms, transfer learning, deep learning, neural networks, NLP, etc.) associated with AI are thrown around in meetings and product planning sessions, it’s easy to be skeptical of the potential impact of these technologies.
Today’s media represents AI in many ways, both good and bad—from the fear of machines taking over all human jobs and portrayals of evil AIs via Hollywood to the much-lauded potential of curing cancer and making our lives easier. Of course, the truth is somewhere in between.
While there are valid concerns about how the future of artificial intelligence will play out (and the social implications), the reality is that the technology is currently used in companies across all industries.
AI is used everywhere—IoT (Internet of Things) and home devices, commercial and industrial robots, autonomous vehicles, drones, digital assistants, and even wearables. And that’s just the start. AI will drive future user experiences that are immersive, continuous, ambient, and conversational. These conversational services (e.g., chatbots and virtual agents) are ...