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integrated deCision model
DEMATEL method, and QFD is proposed. In traditional QFD
applications, the company has to identify its customers’ expectations
and their relative importance to determine the design characteristics
for which resources should be allocated. When the HOQ is used in
supplier selection, the company starts with the features that the out-
sourced product/service must possess to meet certain requirements
that the company has established and then tries to identify which of
the suppliers’ attributes have the greatest impact on the achievement
of its established objectives. e stepwise representation of the fuzzy
MCDM framework is as follows:
Step 1: Construct a decision-makers committee of Z (z = 1,
2, …, Z) experts. Identif ...