CHAPTER 15

Transform Your Operating Model

With David Toth*

“So much of what we call management consists of making it difficult for people to work.”

PETER DRUCKER

It seemed like nothing would make a dent against a dismal situation. The $4 billion company in question had missed its growth objectives over the previous several years, and had only met its earnings targets a few of the preceding quarters. In response, the business had taken action. It had launched restructuring initiatives, creating a global supply chain function and deploying a global sales structure. It announced in year-end presentations a number of programs to focus on key business issues: reducing rising SG&A costs, improving working capital, and getting pricing right. In fact, ...

Get Growth in the Age of Complexity: Steering Your Company to Innovation, Productivity, and Profits in the New Era of Competition now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.