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Chapter 7 Outline
Facilitate: don’t dominate.
Decide whether to participate.
Be silent or talk infrequently.
Ask open-ended questions.
Use “door openers.”
Show support for every person’s right to speak.
Paraphrase what people say.
Use brainstorming ground rules.
Encourage healthy debate.
Why healthy debate is good
How to encourage healthy debate
How to discourage unhealthy debate
Avoid meeting facilitation problems.
Avoid dominance by any one person or subgroup.
Deal with disrupters.
Avoid social loafing.
Once you have opened the meeting, you need to ensure active involvement from the participants so you can tap into the group’s diverse resources and ...