Handbook of Business Communication

Florian Menz

6 Business meetings

1.Introduction: Conceptualization and classification of meetings

2.Leadership, decision-making, and consensus

3.Conflict, power, and politeness

4.Gender issues in business meetings

5.Efficiency and structure vs. emergence and perceived chaos

6.Further research: Self-organization and ambiguity as resilient resources in meetings

7.Conclusion

1Introduction: Conceptualization and classification of meetings

Meetings are highly intricate social interactions involving complex linguistic activities in the smallest spaces, and this complexity is one of the reasons why they have a bad reputation. They are often regarded as tedious, boring, and sometimes even as superfluous and a waste of time. On the other hand, it is well-nigh ...