Navin Sabharwal1, Raminder Rathore2 and Udita Agrawal3
(1)
New Delhi, Delhi, India
(2)
Ontario, Canada
(3)
Ghaziabad, India
In this chapter, we will discuss different delivery models that are defining agile ways of working and that are also introducing new roles into the system. The topics that will be covered in this chapter are as follows:
Agile ITSM
IT4IT
Lean IT
Scaled Agile Framework (SAFe®)
Spotify
Large Scaled Scrum (LeSS)
Nexus
Disciplined Agile Delivery (DAD)
Site reliability engineering
Agile ITSM
As ITSM has evolved, there arose a need ...
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