July 2018
Intermediate to advanced
356 pages
9h 18m
English
The following diagram shows a typical troubleshooting data flow between the customer, service, and RD team. For the data flow, it must identify if there is any private data, data handling operations, and the goal of the data processing:

The table describes data privacy handing operations in the relevant business scenario flagged in the diagram:
|
# |
Business Scenario |
Data Privacy |
Operations |
Objective |
|
1 |
The customer sends his PC to customer services for fixes |
The customer's contact info and personal data are stored on the PC |
Customer services receive the PC |
Initially test the functionality ... |
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