March 2011
Beginner
73 pages
2h 22m
English
HARVARD MANAGEMENT UPDATE
by Loren Gary
Project management used to be about driving out uncertainty. You nailed down all the deliverables at the outset and fine-tuned your specs so implementation could be as routine as possible. Sure, there were always a few surprises, but overall you had a pretty good idea of what to expect. In many of today’s complex projects, however—whether they involve new-product development, IT installation, or internal process improvement—uncertainty simply can’t be eliminated.
If you were retooling a shoe company’s manufacturing plant, says David Schmaltz, a Washington-based project management consultant, “perhaps only 10% of the work would be devoted to building the new production ...
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