Are You Sure You Show Respect?
by Christine Porath
For the last 20 years, Iâve studied the costs of incivility, as well as the benefits of civility. Across the board, Iâve found that civility pays. It enhances your influence and performanceâand is positively associated with being perceived as a leader.1
Being respectful doesnât just benefit you, though; it benefits everyone around you. In a study of nearly 20,000 employees around the world (conducted with HBR), I found that when it comes to garnering commitment and engagement from employees, thereâs one thing that leaders need to demonstrate: respect. No other leadership behavior had a bigger effect on employees across the outcomes we measured. Being treated with respect was ...
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