CHAPTER 13
Get Honest, Productive Feedback
by Jennifer Porter
The feedback many leaders receive is not helpful. It’s often infrequent, vague, or unrelated to specific behaviors, and as a result, leaders tend to be less proactive about getting more of it. Low-quality feedback is not useful, positive feedback is undervalued, and negative feedback delivered unskillfully can actually cause physical pain.1
Without clear performance targets and data measuring how close or far they are from reaching them, leaders will continue to find it difficult to grow and improve. When delivered thoughtfully, however, feedback can provide leaders with the actionable data they need to become more effective.
If you want to get the feedback that is necessary to improve ...
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