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HBR Guide to Navigating the Toxic Workplace
book

HBR Guide to Navigating the Toxic Workplace

by Harvard Business Review
January 2024
Beginner to intermediate
272 pages
3h 53m
English
Harvard Business Review Press
Content preview from HBR Guide to Navigating the Toxic Workplace

CHAPTER 13

High-Performing Groups Need Psychological Safety

by Laura Delizonna

“There’s no team without trust,” says Paul Santagata, head of industry at Google. He knows the results of the tech giant’s massive two-year study on team performance, which revealed that the highest-performing teams have one thing in common: psychological safety, the belief that you won’t be punished when you make a mistake.1 Studies show that psychological safety allows for moderate risk-taking, speaking your mind, creativity, and sticking your neck out without fear of having it cut off—just the types of behavior that lead to market breakthroughs.

Ancient evolutionary adaptations explain why psychological safety is both fragile and vital to success in uncertain, interdependent ...

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Publisher Resources

ISBN: 9781647825911