HBR's 10 Must Reads on Platforms and Ecosystems (with bonus article by "Why Some Platforms Thrive and Others Don't" By Feng Zhu and Marco Iansiti)

Index

access, 10–12, 70–71

accretive activity, 7

activities, “softwaring,” 148

adaptability, 72–74

Adner, Ron, 79–93

Adobe

Acrobat, 22–23

PostScript, 30

adoption-chain risk, 90

Airbnb, 9, 109, 115, 123

deluxe options at, 126

discrimination in, 133, 155, 159

hotels’ responses to, 134

San Francisco negotiation with, 139

spontaneous deregulation and, 124

tax avoidance in, 133, 140

terms of service, 127

third-party protection and, 129

transaction automation at, 160–161

user pictures and, 157, 160

valuation of, 37

Alarm.com, 73

Alfred, 140

algorithms

applying, 149–150

decision making and, 147–148

discrimination and, 157, 161–162

improvement of, 143–145

Alibaba, 74–75, 95, 96, 100, 108, 111–112, 141–152

Ant Financial and, 74, 96, 143–145

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