October 2020
Intermediate to advanced
256 pages
5h 51m
English
book
HBR's 10 Must Reads 2021
by Harvard Business Review, Marcus Buckingham, Amy C. Edmondson, Peter Cappelli, Laura Morgan Roberts
Content preview from HBR's 10 Must Reads 2021
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
Start your free trial
The Feedback Fallacy
by Marcus Buckingham and Ashley Goodall
THE DEBATE ABOUT FEEDBACK AT WORK ISN’T NEW. Since at least the middle of the last century, the question of how to get employees to improve has generated a good deal of opinion and research. But recently the discussion has taken on new intensity.
The ongoing experiment in “radical transparency” at Bridgewater Associates and the culture at Netflix, which the Wall Street Journal recently described as “encouraging harsh feedback” and subjecting workers to “intense and awkward” real-time 360s, are but two examples of the overriding belief that the way to increase performance in companies is through rigorous, frequent, candid, pervasive, and often critical feedback.
How should we give and ...