HBR's 10 Must Reads on Mental Toughness, Updated and Expanded (featuring "How to Stop Worrying About What Other People Think of You" by Michael Gervais)
by Harvard Business Review, Michael Gervais, Angela L. Duckworth, Martin E.P. Seligman, Herminia Ibarra
6
An Antidote to Incivility
by Christine Porath
When I was 22, I scored what I thought was my dream job. I moved from the snowy Midwest to sunny Florida with a group of fellow former college athletes to help a global athletic brand launch a sports academy. But within two years I and many of my peers had left our jobs.
We had fallen victim to a work culture rife with bullying, rudeness, and other incivility that was set by a dictatorial head of the organization and had trickled down through the ranks. Employees were at best disengaged; at worst they undertook acts of sabotage or released their frustration on family members and friends. By the time I left, many of us were husks of our former selves.
That experience was so formative that I decided ...
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