Workflow Mapping Tools
Figure 21-3 is an example of the basic tools associated with process mapping. A structured approach can enable efficient, effective problem solving and can enhance decision making. Specific diagrams and shapes correspond to different types of activities performed to visually represent workflow.
Figure 21-3 Graphic representation of workflow mapping
• An oval shows where the workflow begins and where the workflow ends.
• Rectangles represent a process activity, task, or analysis necessary.
• Diamonds signify a decision-making process, usually resulting in two possible workflow directions. Most diamonds reflect a yes or no ...
Get Healthcare Information Technology Exam Guide for CompTIA Healthcare IT Technician and HIT Pro Certifications now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
