Index

ACLTV. See Acquisition customer lifetime value

Acquisition customer lifetime value (ACLTV)

applications of, 183–188

Arthur Hughes’ formula, 180–181

B2B App start-up, 179–180

business applications, 176

forward-looking/backward-looking metric, 175–176

group level calculation, 174–175

methodology for business model, 177–186

for specialty sports retailer, 181–186

time horizon, 175

Acquisition vs. retention, 211–212

Active customer segment groups, 45

ALADA model

analytically oriented culture, 25–26

analytics marketers, 17–20

analytics scientists, 23–24

data and technologies, 24–25

leadership, 20–23

vs. other analytics maturity models, 17

for small- to medium-sized firms, 17

Analytical aspirations, 11

Analytical companies, 11–12

Analytical competitors, ...

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