6Impact of digital disruption and digital transformation on hospitality and leisure managers
Introduction
Digital disruptions and the associated digital transformation and digital business imperatives result in disruptions of managerial work.1,2,3 That is, they require managers to perform new or enhanced functions/roles and, subsequently, to have new or enhanced digital transformation and digital business–related competencies.4 Managers with these new or enhanced competencies are able to accelerate the digital transformation, digital business, and adaptability/agility capabilities of their organizations. Managers lacking the new or enhanced competencies are at best limited in the value they can create for their organizations and, at worst, ...
