March 2024
Intermediate to advanced
5 pages
11m
English
Content preview from How AT&T Employees Turned Process Gripes Into $230 Million Saved
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How AT&T Employees Turned Process Gripes Into $230 Million Saved
AT&T found a way to help workers kill outdated processes and tools that wasted time, energy, and money — one drop at a time. Here’s how the approach works.
An $8 expense — rejected because of a travel policy technicality — led to my own first “raindrop.” That term is unique to AT&T, but the leadership challenge isn’t: A raindrop is an annoying policy, an outdated process, or a tool that’s no longer useful — anything that hinders rather than helps you and your organization move forward. One or two of these may be tedious but bearable; pool enough of them, however, and a day at work can make people feel as if they’re drowning in bureaucracy. Every raindrop ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.