How Performance Management Is Killing Performance—and What to Do About It

Chapter 3

THE EIGHT FUNDAMENTAL SHIFTS

SO WE HAVE A CHALLENGE BEFORE US: to move beyond our comfort zone, away from what we’ve known and what we’ve always done, and embrace our changed world—informed by what science, experience, and research tell us about building healthy organizations.

How do we let go of these archaic traditional practices and tap into the power of our people in today’s increasingly connected, customizable, and millennial-driven business world? How do we create culture, structure, leaders, and processes that fuel our companies to outperform the competition?

The difficulty lies, not in the new ideas, but in escaping from the old ones.

—JOHN MAYNARD KEYNES, THE GENERAL THEORY OFEMPLOYMENT, INTEREST, AND MONEY¹

In order to create ...