Chapter 1

  1. Relational Capital Group, A Better Way to Measure & Value Business Relationships: The Enterprise Relational Quotient Assessment, white paper (Newtown Square, PA: Relational Capital Group, 2010), p. 3.

  2. Ibid.

  3. Adecco, The Intrinsic Link Between Human and Relational Capital, white paper, © 2007 Adecco, 877.8.adecco,, Melville, NY, p. 2.

  4. Gary Nielson, Ranjay Gulati, and David Kletter, Organizing for Success in the Twenty-First Century: The Relationship-Centric Organization, white paper (McLean, VA: Booz Allen Hamilton, 2002), p. 2.

  5. Ronald S. Burt, Brokerage and Closure: An Introduction to Social Capital (New York: Oxford University Press, 2005), p. 3.

  6. Daniel McGinn, “What VCs Really Care ...

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