How to Make Your Matrix Organization Really Work
Shifting the reporting structure to a matrix model has its challenges, but leaders can find success by focusing on four key elements.
Much has been written about why matrix organizations are needed and what they look like at a surface level. Far less advice is available about what it takes to make them work. This information gap sets many teams up for disappointment because matrix organizations flourish or fail based on attention to their design and dynamics.
Consider the case of Juan, a regional supply chain leader in a large health care system who was caught between competing agendas from multiple bosses in his organization. ...
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