13 Training, Stress, Time Pressure, and SurpriseAn Accident Case Study

Julianne M. Fox and Mustapha Mouloua

DOI: 10.1201/9781003401353-13

CONTENTS

Introduction and Background

Training and System Design

An Accident Case Study: Colgan Air Flight 3407

Why Didn’t Previous Training Prevent This Accident?

Opportunities for Better Outcomes

Training: A Countermeasure for Responding to Startle and Surprise

Automation Design: Keeping the Human in the Loop Where Feasible

Highlighting the Lessons Learned

References

Introduction and Background

In all activities in which we engage, there is risk and flying in an aircraft is not an exception. However, perhaps contrary to public perception, flying an aircraft is safer than everyday activities in which ...

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