PART TWO INTRODUCTION

The Missing Middle

Reimagining Processes with AI

The previous chapters described how businesses are currently using AI. Across industries, companies are reaping the benefits of effective human-machine teams. Human strengths like creativity, improvisation, dexterity, judging, and social and leadership abilities are still relevant and important, as are machine strengths like speed, accuracy, repetition, predictive capabilities, and scalability. When businesses recognize the relative strengths of each, they can improve the effectiveness and motivation of their employees at the same time that they boost their top and bottom lines.

But what’s coming tomorrow? Part two is our prognostication. In the following chapters, we move ...

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