INDEX
A
Abela, 136
Accountability in management of ideas, 20, 103–104
Alertness to problems and opportunities, improvement of, 186–193
Alignment of elements in organizations, mixed messages in, 111–114, 116
American Airlines, 123, 137, 142–143, 170–172, 180, 186–187
Attention to detail, importance of, 33, 37, 187–188
Attitudes of employees, ideas affecting, 198–201
Awareness of new opportunities, 24–25
B
Bad ideas as opportunities for teaching, 101, 117
Benchmarking as spur for ideas, 185–186
BIC Corporation, 2, 70, 132–133, 201–204
Big ideas attractiveness of, 13, 29–30
exploited by small ones, 43
generated by small ones, 46
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