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Implementing E-Learning by Lance Dublin, Jay Cross

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Leaders Come in All Shapes and Sizes

“Leadership defines what the future should look like, aligns people with that vision, and inspires them to make it happen despite the obstacles” (Kotter, 1996). Identifying, harnessing, and supporting the power of leadership are critical success factors for your e-learning implementation.

Who Are the Leaders?

Leaders come in all sizes and shapes, from all parts of your organization. Some have big titles and large offices. Others may be sitting next to you in a cubicle. Leadership is, above all, a set of recognizable behaviors that can be seen and heard by anyone in your organization. By this definition, leadership is not reserved exclusively for persons “in positions of authority.” Rather, leadership can ...

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