Implementing Lean

Chapter 17

Hoshin Kanri: Strategic Planning/Policy Deployment

First … A Little History—the Three Wise Men

The CCS trainers, Protzman, Sarasohn, and Polkinghorn (referred to as the Three Wise Men in Hopper’s book The Puritan Gift), worked with the Japanese Union of Scientists and Engineers (JUSE) to conduct the initial US management training. They also felt that statistical quality control (SQC) was a major reason the United States won the war. JUSE wanted more training in SQC and asked the CCS. Subsequently, the CCS course continued to be presented to other industrial groups, until 1974, under the sponsorship of the Japanese Industrial Training Association (JITA) and would not have been possible without the help of Bunzaemon Inoue,¹ co-chairman ...