Appendix A. References
OK, this really is the end. As you head off into the world to improve its information environments, here are some other books that can help you further hone your practice and a list of professional organizations where you can connect to colleagues and mentors in the field.
Books
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Christopher Alexander, The Timeless Way of Building (Oxford: Oxford University Press, 1979)
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Christopher Alexander, Sara Ishikawa, Murray Silverstein, Max Jacobson, Ingrid Fiksdahl-King, and Shlomo Angel, A Pattern Language: Towns, Buildings, Construction (Oxford: Oxford University Press, 1977)
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Ricardo Baeza-Yates and Berthier Ribeiro-Neto, Modern Information Retrieval (Boston: Addison-Wesley, 2011)
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Benjamin K. Bergen, Louder Than Words: The New Science of How the Mind Makes Meaning (New York: Basic Books, 2012)
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Hugh Beyer and Karen Holtzblatt, Contextual Design: Defining Customer-Centered Systems (Burlington, MA: Morgan Kaufmann, 1997)
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Nate Bolt and Tony Tulathimutte, Remote Research: Real Users, Real Time, Real Research (Brooklyn, NY: Rosenfeld Media, 2010)
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Dan Brown, Communicating Design: Developing Web Site Documentation for Design and Planning, Second Edition (San Francisco: New Riders, 2010)
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Alan Cooper, The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity (Carmel, IN: Sams Publishing, 2004)
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Alan Cooper, Robert Reimann, David Cronin, and Christopher Noessel, About Face: The Essentials of Interaction Design ...
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