book

Information Architecture, 4th Edition

Name: Information Architecture, 4th Edition
ISBN: 9781491911686

by Louis Rosenfeld, Peter Morville, Jorge Arango

October 2015

Intermediate to advanced

483 pages

11h 35m

English

O'Reilly Media, Inc.

Audiobook available

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Preface
What’s New in the Fourth EditionOrganization of This BookAudience for This BookConventions Used in This BookContacting the AuthorsSafari® Books OnlineHow to Contact UsAcknowledgments
I. Introducing Information Architecture
1. The Problems That Information Architecture Addresses
Hello, iTunesThe Problems Information Architecture AddressesInformation OverloadMore Ways to Access InformationEnter Information ArchitecturePlaces Made of InformationCoherence Across ChannelsSystems ThinkingRecap
2. Defining Information Architecture
DefinitionsJust Because You Can’t See It, Doesn’t Mean It Isn’t ThereToward a Damned Good Information ArchitectureContextContentUsersRecap
3. Design for Finding
The “Too-Simple” Information ModelInformation NeedsInformation-Seeking BehaviorsLearning About Information Needs and Information-Seeking BehaviorsRecap
4. Design for Understanding
A Sense of PlaceThe Architecture of (Real-World) PlacesPlaces Made of InformationOrganizing PrinciplesStructure and OrderTypologiesModularity and ExtensibilityThe Happiest Place(s) on EarthRecap
II. Basic Principles of Information Architecture
5. The Anatomy of an Information Architecture
Visualizing Information ArchitectureTop-Down Information ArchitectureBottom-Up Information ArchitectureInvisible Information ArchitectureInformation Architecture ComponentsBrowsing AidsSearch AidsContent and Tasks“Invisible” ComponentsRecap
6. Organization Systems
Challenges of Organizing InformationAmbiguityHeterogeneityDifferences in PerspectivesInternal PoliticsOrganizing Information EnvironmentsOrganization SchemesExact Organization SchemesAmbiguous Organization SchemesOrganization StructuresThe Hierarchy: A Top-Down ApproachThe Database Model: A Bottom-Up ApproachHypertextSocial ClassificationCreating Cohesive Organization SystemsRecap
7. Labeling Systems
Why You Should Care About LabelingVarieties of LabelsLabels as Contextual LinksLabels as HeadingsLabels Within Navigation SystemsLabels as Index TermsIconic LabelsDesigning LabelsGeneral GuidelinesSources of Labeling SystemsCreating New Labeling SystemsTuning and TweakingRecap

8. Navigation Systems
Types of Navigation SystemsGray MattersBrowser Navigation FeaturesPlacemakingImproving FlexibilityEmbedded Navigation SystemsGlobal Navigation SystemsLocal Navigation SystemsContextual NavigationImplementing Embedded NavigationSupplemental Navigation SystemsSitemapsIndexesGuidesConfiguratorsSearchAdvanced Navigation ApproachesPersonalization and CustomizationVisualizationSocial NavigationRecap
9. Search Systems
Does Your Product Need Search?Search System AnatomyChoosing What to IndexDetermining Search ZonesSelecting Content Components to IndexSearch AlgorithmsPattern-Matching AlgorithmsOther ApproachesQuery BuildersPresenting ResultsWhich Content Components to DisplayHow Many Documents to DisplayListing ResultsGrouping ResultsActing on ResultsDesigning the Search InterfaceThe BoxAutocomplete and AutosuggestAdvanced SearchSupporting RevisionWhen Users Get StuckWhere to Learn MoreRecap
10. Thesauri, Controlled Vocabularies, and Metadata
MetadataControlled VocabulariesSynonym RingsAuthority FilesClassification SchemesThesauriTechnical LingoA Thesaurus in ActionTypes of ThesauriClassic ThesaurusIndexing ThesaurusSearching ThesaurusThesaurus StandardsSemantic RelationshipsEquivalenceHierarchicalAssociativePreferred TermsTerm FormTerm SelectionTerm DefinitionTerm SpecificityPolyhierarchyFaceted ClassificationRecap
III. Getting Information Architecture Done
11. Research
A Research FrameworkContextGetting Buy-InBackground ResearchIntroductory PresentationsResearch MeetingsStakeholder InterviewsTechnology AssessmentContentHeuristic EvaluationContent AnalysisContent MappingBenchmarkingUsersUsage AnalysisSearch Log AnalysisCustomer-Support DataParticipant Definition and RecruitingSurveysContextual InquiryFocus GroupsUser Research SessionsInterviewsCard SortingUser TestingIn Defense of ResearchOvercoming Research ResistanceRecap
12. Strategy
What Is an Information Architecture Strategy?Strategies Under AttackFrom Research to StrategyDeveloping the StrategyThinkArticulateCommunicateTestWork Products and DeliverablesMetaphor ExplorationScenariosCase Studies and StoriesConceptual DiagramsSitemaps and WireframesThe Strategy ReportA Sample Strategy ReportThe Project PlanPresentationsRecap
13. Design and Documentation
Guidelines for Diagramming an Information ArchitectureCommunicating VisuallySitemapsHigh-Level Architecture SitemapsDigging Deeper into SitemapsKeeping Sitemaps SimpleDetailed SitemapsOrganizing Your SitemapsWireframesTypes of WireframesWireframe GuidelinesContent Mapping and InventoryContent ModelsWhy Do They Matter?An ExampleA Valuable ProcessControlled VocabulariesDesign CollaborationDesign SketchesInteractive PrototypesPoint-of-Production Information ArchitecturePutting It All Together: Information Architecture Style GuidesThe “Why” StuffThe “How” StuffRecap
Coda
Putting the Arc in Information ArchitectureA Recap of What We’ve LearnedNow It’s Your Turn
A. References
BooksProfessional Organizations
Index

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Information Architecture, 4th Edition

by Louis Rosenfeld, Peter Morville, Jorge Arango

500

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